We help clients turn performance measurement into performance results...
|Personalized Call Scoring provides clients the maximum return on their investment by measuring consumer response. Our client reports are designed to maximize employee performance through results.|
|Internet Shop||E-Mail assessment of the Leasing Professional with written report and validation by our staff.|
|Telephone/Audio||Telephone assessment of the Leasing Professional with audio recording and written report with validation by our staff.|
|On-Site visit and assessment with written report. Assessment based on shoppers professional opinion with validation by our staff.|
|On-Site visit with audio/video capture and assessment with written report. Assessment based on shoppers professional opinion with validation by our staff.|
|Customer Perception Report||The customer perception assessment is based on visits by real people who are actively seeking your products or services. The report you receive is based on the interaction between the leasing or sales professional and interested party. The visitation or customer comment card is reviewed, scored based on real life experiences. This report also gives you a feel for what your competition might offer that you don't. Target specific shops are available.|